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Shoe, one of the items that must be brought during the staycation. (Credit photo: Traveldiva.id)

Traveldiva.id — So that tourism is comfortable in the midst of a pandemic that has ended and is starting to surge. Tourists can get a pleasant experience when traveling anywhere, with Zurich-style travel insurance.

Zurich Insurance Indonesia (Zurich) saw a surge in tourism for both domestic and international travel. To serve the need for customer protection, Zurich has rebuilt and launched a new digital platform for the convenience of purchasing travel insurance which can now be accessed through the web protection.zurich.co.id.

Following the opening of domestic and international travel in 2022, Zurich recorded a significant increase in demand to 587% for domestic travel insurance compared to the previous year, while the demand for overseas travel insurance increased to 2178%.

President Director of PT Zurich Asuransi Indonesia Tbk, Edhi Tjahja Negara, say, "We present protection.zurich.co.id as an easy way to purchase customer travel protection needs. This platform will make it easier and more convenient for customers to get insurance protection online with just four simple steps.”

Comfortable Travel with Travel Insurance

The presence of this digital platform is a practical solution to support the behavior of people who are now increasingly relying on digital services, including in travel planning. This surge has become one of the triggers for Zurich to always innovate in meeting customer expectations through the company's products and services.

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Throughprotection.zurich.co.id, customers can easily have optimal protection on their way. First, Fill in the information about the customer's journey. Second, choose a plan that is tailored to the needs of customers. Third, complete the customer's identity. And fourth make payments easily. This platform also has the ability to change travel dates and policy benefits, apply for cancellation, and process claims if necessary.

Customers play an important role in the development of travel insurance products and digital experiences through research conducted during the initial idea development and development stages. The resulting experience offers turnkey plans to suit different needs that can be adapted to different trip length options as well as add-ons for activities such as sports, business trip, or adventure. Special features are also presented in the family protection package which includes children up to 100% and more attractive prices for the ‘me package + 1’.

"We are sure that our customers will enjoy the convenience of purchasing insurance protection through Mediterania.zurich.co.id, which will allow them to travel with peace of mind.,"Eddie concluded.

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