Before the holiday 2021, OYO Indonesia hotel chain (OYO) get ready to optimize your staycation opportunities in the city with a number of special offers, from payment innovations to loyalty programs for loyal customers.
Every year, staycation has become one of the favorite Eid holiday options for the community, especially in the midst of the current pandemic, where commuting out of town is not possible.
Planning is not difficult as well budget easily adapted to conditions and needs, enabling Diva travelers to spend quality time with their family in a new atmosphere while enjoying the facilities available at selected hotels available in the cities they live in.
One of OYO's strategies is through its strategic collaboration with Kredivo, Indonesia's leading digital finance company. Through this cooperation, OYO and Kredivo present an easy and affordable paylater method option for OYO hotel customers.
“We are certainly very happy to be working with Kredivo, so that we can present a wider variety of payment options for our customers, the majority of whom are very close to technology,” ujar Agus Hartono Wijaya, as the Country Head of OYO Indonesia.
Agus added that Kredivo has credibility and a large user base, so that he is optimistic that this collaboration can increase the interest of new customers to experience staying at OYO hotels.
Through various strategies ahead of this Eid holiday, OYO also continues to prioritize the sanitation aspect as a top operational priority in its hotels, which is now strengthened through collaboration with Unilever.
Previous, since June 2020, OYO through the Sanitized Stay program continues to ensure the implementation of health and safety protocols in hotel operations in a comprehensive manner from check-in to check-out..
Meanwhile, start 2021, OYO presents the OYO Safety initiative, which is intended to meet the need for safe and hygienic places to stay for people who still have to leave their homes during the pandemic.
Under the OYO Safety initiative, OYO Indonesia also proactively encourages its partner hotels to obtain the 'Sanitized Stay' qualification which guarantees strict health protocols that have so far been implemented at OYO properties that are members of the program..
Not only that, coinciding with the moment after lebaran, OYO also innovates through the "OYO Wizard", membership programs offered by OYO to its customers with various discounts, rewards in the form of OYO Points and other attractive benefits.
"Based on internal data, repeat purchase rate at OYO is quite high, i.e. reach 70% of total orders. So that, programs aimed at loyal OYO customers are important, as a form of OYO appreciation for loyal customers, and to optimize the occupancy of hotel partners,concluded Agus.
For Diva travelers who choose paid membership or are called “Blue Wizard”, there is an additional discount of 5% for all room bookings and add-ons 10% for certain OYO hotels.
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